Legal

Privacy policy.

Last updated: 2026-05-31. Crateworks Supply Co collects only the information needed to respond to project inquiries and operate the site. We do not sell or share personal information with third parties for marketing.

What we collect.

When you submit a quote request or project inquiry, we collect the contact information and project details you provide (name, email, phone, project address, opening dimensions, file attachments). This information is used solely to respond to your inquiry and to coordinate the project.

When you visit the site, basic server logs may record your IP address, browser type, referring page, and the pages visited. Server logs are used for security monitoring and to maintain site performance.

Cookies + analytics.

The site uses minimal cookies required for basic functionality (session state, preferences). We may use a privacy-respecting analytics tool to understand which pages are most useful; any analytics tool used does not place advertising cookies or share personal data with third parties.

You can disable cookies in your browser settings. The site functions without cookies, though some preferences may not persist.

How we use information.

We use the information collected to respond to your inquiries, quote your project, coordinate supplier and freight relationships on the project, and follow up on the project lifecycle. We do not sell, rent, or share personal information with third parties for advertising or unrelated commercial purposes.

We may share information with suppliers, freight carriers, and installation partners when necessary to fulfill your project, and with service providers (hosting, email) bound by confidentiality obligations.

Your choices.

You can request access to or deletion of personal information we hold about you by contacting us. We will respond within a reasonable time and as required by applicable law (including California Consumer Privacy Act / CCPA, and similar state consumer privacy laws).

You can unsubscribe from any follow-up email by replying to the email or using the unsubscribe link.

Security.

We use industry-standard safeguards to protect the information we hold (encryption in transit, access controls, secure hosting). No method of internet transmission is fully secure. Notify us if you suspect unauthorized access to your account or inquiry.

Updates.

We may update this privacy policy periodically. The Last updated date above indicates the most recent revision. Material changes will be communicated through the site.

This policy is a working draft pending legal review. Final policy will be posted before public launch.